RETURNS/EXCHANGES
1. I CHANGED MY MIND. CAN I CANCEL MY ORDER AND GET MY MONEY BACK PLEASE?
We do not issue refunds once the order is in the PROCESS OF CREATION or SHIPPED. However, if you contact us quickly after making the order within 12 hours , we can cancel your order and refund your money!
2. CAN I RETURN AN ITEM FOR A FULL REFUND?
Unfortunately, there are strictly no returns UNLESS there are defects in the products. If there is, please inform us within one WEEK OF RECEIVING. In that case, we would be happy to help find resolution for the issue!
3. CAN I EXCHANGE AN ITEM FOR A LARGER OR SMALLER SIZE?
Yes please email pastellovesbusiness@gmail.com to get return address！
We do not issue refunds once the order is in the PROCESS OF CREATION or SHIPPED. However, if you contact us quickly after making the order within 12 hours , we can cancel your order and refund your money!
2. CAN I RETURN AN ITEM FOR A FULL REFUND?
Unfortunately, there are strictly no returns UNLESS there are defects in the products. If there is, please inform us within one WEEK OF RECEIVING. In that case, we would be happy to help find resolution for the issue!
3. CAN I EXCHANGE AN ITEM FOR A LARGER OR SMALLER SIZE?
Yes please email pastellovesbusiness@gmail.com to get return address！